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Life Management Support for Members
From everyday requests to extraordinary wishes, members have access to personalized assistance that helps manage busy schedules and simplify daily life. Support is available 24/7/365, providing help whenever it is needed through common communication channels such as phone, online request, or email.
Support Categories
- Parenting
- Household Tasks
- Adult Care
- Relocation
- Member Well-Being
- Personal Errands
- Education
- Reservations: Dining & Events
- Pet Care
Frequently Asked Questions
What can the concierge service help with?
This service supports members at every stage of life with a wide range of tasks, including sourcing family and pet care, travel and dining arrangements, personal errands, household coordination, event planning, and more.
How does the service work?
Members submit a request through available communication channels. A team member researches the best solutions and provides options. In many cases, appointments or reservations can be arranged on behalf of the member.
Is the service free to use?
There is no additional cost for requesting support as an active member. Any charges from third-party providers — such as dining, hotel reservations, classes, or ticket purchases — are the member’s responsibility.
When can I request assistance and for what types of needs?
Support is available 24 hours a day, 7 days a week, every day of the year. Assistance can be requested for any task that is moral, ethical, and legal, from household needs to travel planning and beyond.
How do I submit a request?
Instructions for accessing assistance will be provided as part of the membership experience. Members simply choose their preferred communication method and provide the necessary details.
How long does it take to receive a response?
Members receive a confirmation once a request is submitted. Standard requests typically receive follow-up within 48 hours. More complex requests may require additional time, and members will be kept informed throughout the process.
Is there a limit to the number of requests I can make?
No. Members may place assistance requests as often as needed during an active membership period.
What are the key benefits of using the concierge service?
This service acts as a personal assistant and lifestyle coordinator, helping members:
- Save time by delegating tasks
- Access helpful resources and information quickly
- Secure reservations and planning support
- Coordinate family, household, and well-being needs
- Receive guidance for education, relocation, and life logistics
- Enjoy access to curated opportunities and solutions
How is my data protected?
Member privacy is a priority. Personal information is only shared with third-party providers as needed to fulfill specific requests. Information is used solely to support the services requested. Full privacy details will be provided during checkout.